Terms of Service

Last updated: January 1, 2024

1. Acceptance of Terms

By accessing and using JackWolf.dev's AI-powered call center platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

JackWolf.dev provides an AI-powered call center platform that includes:

  • Automated call handling and routing
  • AI-powered conversation analysis
  • Call recording and transcription services
  • Campaign management tools
  • Analytics and reporting features

3. User Accounts

To access our Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Interfere with the Service's operation
  • Attempt to gain unauthorized access
  • Use the Service for spam or unsolicited communications

5. Payment and Billing

For paid services:

  • Fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days notice
  • Failure to pay may result in service suspension

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to:

  • Collection and processing of call data for service provision
  • Use of data to improve our AI models
  • Storage of data in accordance with our retention policies

7. Intellectual Property

The Service and its original content, features, and functionality are owned by JackWolf.dev and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance
  • Make emergency repairs
  • Update or modify the Service

9. Limitation of Liability

To the maximum extent permitted by law, JackWolf.dev shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Termination

We may terminate or suspend your account and access to the Service:

  • For violation of these Terms
  • For non-payment of fees
  • At our sole discretion with notice

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@jackwolf.dev
  • Address: [Company Address]
  • Phone: [Company Phone]